1. data protection

For INNOVAL PHARMA AG, protecting your privacy is an absolute priority. It is our constant endeavor to be able to guarantee you the highest level of confidentiality and security.

2. use of your personal data

Every customer / person has the right to privacy protection as well as protection against misuse of their personal data (DSG). The totally revised Data Protection Act (DSG) and the implementing provisions in the new Data Protection Ordinance (DSV) and the new Ordinance on Data Protection Certifications (VDSZ) come into force on 1 September 2023. IPAG complies with these provisions in full and without reservation. Personal data is thus treated as strictly confidential and is neither sold nor passed on to third parties.

The following data is stored during online transactions and access to IPAG's websites: IP address, date, time, browser request and general transmitted information about the operating system or browser. This usage data forms the basis for anonymous statistical evaluations, which serve to improve the content offered. IPAG works with its hosting providers to protect the data as best as technically possible against unauthorized access, loss, misuse or falsification.

We collect, store and process your data to the extent necessary for the overall processing of your purchase, including any subsequent warranties, for our services, technical administration and our own marketing purposes.

When accessing this website, the following data is stored: IP address, date, time, browser request and general transmitted information about the operating system or browser. This usage data forms the basis for anonymous statistical evaluations, which serve to improve the content offered.

Your personal data will only be passed on to third parties for credit assessment purposes. The data thus disclosed may only be used by our service provider to perform its task. We include new customers in the list of recipients of our periodic newsletter, thus giving them access to special offers. If you do not wish to benefit from this service, you can unsubscribe from the newsletter at any time and forever.

3. cookies

INNOVAL PHARMA AG uses so-called "cookies" in the online store. Cookies make it possible to offer you comfort functions such as the storage and later recall of a shopping cart compiled by you or, at your request, a simplified login (so-called "auto-login"). Cookies are also used to evaluate general visitor behavior and are not assigned to any particular person. When activated, the cookie is assigned an identification number. An assignment of your personal data to this identification number is not possible at any time. Your name, IP address or similar data that would allow the cookie to be assigned to you will not be taken at any time. Based on the cookie technology, we only receive anonymized information about which pages of our store are visited or which products were viewed.

3.1 Third-party cookies

INNOVAL PHARMA AG uses modern software solutions that help to make the online offer more interesting for you. Therefore, when you visit the ELASTEN.CH website, cookies from partner companies are also stored on your hard drive. These are either temporary or permanent cookies. These cookies are stored on your hard drive and delete themselves after the specified time. The cookies of our partner companies also do not contain any personal data. Data is only collected under a user ID pseudonym. This is, for example, data about which products were searched for or whether something was purchased. This impersonal data is at no time merged with your personal data. Their sole purpose is to enable our partners to address you with content that may also be of interest to you.

3.2 Prevent cookies from being saved

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent. If you only want to accept the ELASTEN.CH cookies but not the cookies of our service providers and partners, you can select the setting in your browser "Block third-party cookies". As a rule, the help function in the menu bar of your web browser will show you how to reject new cookies and disable those you have already received. We recommend that for shared computers, which are set to accept cookies and Flash cookies, you always log out completely when finished.

4. web analysis tools

4.1 Google Analytics

In order to constantly improve and optimize our Internet offering, we use so-called tracking technologies. Web analysis tools provide us with statistics and graphics that give us information about the use of our Internet pages. In the process, data about the use of an Internet page is transmitted to the server used for this purpose. Depending on the provider of a web analysis tool, these servers may be located abroad.

https://tools.google.com/dlpage/gaoptout?hl=de

http://www.google.com/intl/de/analytics/privacyoverview.html

http://www.google.com/intl/de/policies/privacy

http://tealium.com/privacy/

4.2 Jetpack

On ELASTEN.CH, Jetpack WP technologies are used to collect and store data about your usage behavior on our website for optimization and marketing purposes. This data is used to analyze the behavior of visitors and is used to create pseudonymous usage profiles. For this purpose, cookies are used that enable recognition of an Internet browser on a return visit. However, the usage profiles collected by Jetpack are not merged with personal data about the bearer of the pseudonym without the explicit consent of the visitor.

The IP addresses of visitors are shortened before storage, so that a personal reference is excluded and a combination of usage profiles to IP addresses is no longer possible.

4.3 What is an opt-out cookie?

These are essentially cookies that are used to avoid other cookies. Accepting an opt-out cookie blocks future cookies in your browser from a particular website server or advertiser. You can indicate that you do not want to participate in targeted ad serving, profiling, or otherwise tracking of Internet browsing. An opt-out cookie only blocks cookies from a specific server and is not a generic tool to block cookies from a website you visit. You can manage cookies through your browser settings.

5. secure data transmission

Your personal data is transferred securely by us through encryption. This applies to your order and also to the customer login. We use the SSL (Secure Socket Layer) coding system for this. It is true that no one can guarantee absolute protection. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.